Delivery Information
At PrintPeel&Stick, we understand the importance of tracking your order and ensuring its safe and timely delivery. That's why we provide you with all the necessary information to track your package and make sure it reaches you without any hassle.
Order Tracking
For majority of our items, we use Royal Mail as our trusted shipping partner. If your order is eligible for tracking, you will receive a notification of despatch email that includes a tracking number. This tracking number allows you to easily check the status of your order.
Please make sure to use the tracking number provided to stay updated on the whereabouts of your package. In the event that a delivery is missed, you can visit www.royalmail.com to arrange collection or re-arrange delivery.
It's important to note that Royal Mail holds items for a period of 7-14 days before returning them to the sender. Therefore, it's crucial to stay informed and take necessary action if needed.
Other couriers we use are Parcelforce, DPD, Evri, DHL and Fedex. You will receive information on which service has your order when you received your dispatch email. These courier service are mainly used for larger bulk orders and business print.
Please double-check your address to ensure its accuracy. In the event that your package is returned to us due to an incorrect address, the postage cost will need to be paid again by the customer.
Tracking Reference Numbers
We understand that you're eager to track your order as soon as possible. That's why we ensure that tracking reference numbers are entered into our system within 24 hours of despatching your goods. This allows you to start tracking your package at the earliest convenience.
International Orders
For our international customers, we use a Tracked or Tracked and Signed for postal service to ensure the safe delivery of your items. It's important to provide us with a complete and correct address during checkout to avoid any issues with delivery. These services depend on your geographical location.
Please double-check your address to ensure its accuracy. In the event that your package is returned to us due to an incorrect address or failed collection, the postage cost will need to be paid again by the customer.
Please note if Goods are being ordered from outside PrintPeel&Stick's country of residence (the UK), import duties and taxes may be incurred once the Goods reach their destination. PrintPeel&Stick is not responsible for these charges and we undertake to make no calculations or estimates in this regard. If a Purchaser buying internationally, they are advised to contact their local customs authorities for further details on costs and procedures. Please be aware that Goods may be inspected on arrival at port for customs purposes and PrintPeel&Stick gives no guarantee that the packaging of the Goods will be free of signs of tampering.
If you have any further questions or concerns regarding the tracking or delivery of your order, please don't hesitate to contact our customer support team. We're here to assist you and ensure a smooth and satisfactory shopping experience.
